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These data might be valuable in the future withdrawal section of earnings. A further significant confirmation in the trustworthy perform of the website will be the positive feed-back from your gamers, which can be uncovered on a variety of thematic forums or review websites.
Participant’s account is blocked. The participant from Ukraine had his account blocked without having further explanation. The remaining balance remains to be held through the casino.
Player’s withdrawal has actually been delayed. The player from India is dissatisfied Using the withdrawal approach. The player later verified which the withdrawal was processed successfully, as a result we marked this grievance as resolved.
The player's deposit was not credited. The player's deposit was not credited to his casino account. The casino responded and mentioned that they had been awaiting a response in the payment supplier. No response was been given for years, Hence the casino said they ended up producing possibilities to resolve the situation.
Participant’s withdrawal is delayed. The participant from Azerbaijan is dissatisfied With all the withdrawal system. He afterwards knowledgeable us, that he been given his winnings, therefore we marked this criticism as solved.
Participant is asked to deliver documents for an additional account verification. The participant from Ukraine was prompted to provide supplemental documents for the KYC, even though their account had been verified in the past. The criticism was shut as 'unresolved' as the casino were unresponsive for over two weeks.
Participant’s deposit hasn't been credited to his casino account. The participant from India has deposited dollars into casino account but the money appear to be lost.
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Participant’s criticizing prolonged verification course of action. The player from Portugal is highly upset with time-consuming KYC methods. Even though we’ve assumed that the issue continues to be fixed, and not using a affirmation with the player, we were being pressured to reject this complaint.
Every single participant has the chance to check the positioning totally free, register formally, browse the terms and conditions, get security and operational assistance.
Participant’s battling to withdraw his winnings. The player from Portugal is dealing with troubles withdrawing the winnings to his desired payment technique. We rejected the grievance since the participant didn't respond to our messages and issues.
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Player’s deposits have not been credited to her casino account. The participant from India has deposited cash in the casino account (three deposits) though the cash seem to be missing. The casino claimed that 1 deposit was unsuccessful plus the resources ought to have been returned inside 14 days, but can not see 2 remaining makes an attempt to deposit within the occasions and for the amount(s) specified with the participant. The grievance was turned down since the player did not reply to our messages and thoughts.